Our Customers are Talking

“PBXtra has allowed us to tie our worldwide offices together under a single phone system. It is head and shoulders above our older VOIP system and has reduced the amount of time spent on daily maintenance while adding features.”

“Fonality got us up and running quickly at a price that made sense for a start up like JibJab. We'll definitely be back for a bigger system as our business grows!”

“Since deploying PBXtra Call Center we have tripled our team, but our monthly phone bills are now 20% lower than before! We use a T1 line for voice transfer, reducing the cost of minutes substantially.”

“HUD Pro is an efficiency tool that fits well with our corporate mission, and helps us serve our customers better. The ability with HUD to just click and automatically call an employee’s cell phone is a very popular feature with our employees."”

“We LOVE Fonality! They continue to update their software so you are never obsolete!”

“t had to work, it had to scale, it had to be easy to deploy and it had to be painless to add and move handsets. PBXtra Call Center met our needs and then some. We’re happy because when we pick up the phone we know we will hear a dial tone. That may sound elementary, but for a young company, it’s extremely important.”

“Our biggest considerations when purchasing our new phone system were cost, ease of management, and the ability to communicate messages to our employees over the Internet. PBXtra fit the bill in all areas and it is incredibly reliable.”

“PBXtra's setup was simple. It was all preconfigured at Fonality and it just worked. The whole setup took less than four hours from unpacking boxes to being operational.”

“Other IP-PBX vendors couldn’t compare with Fonality. We chose PBXtra Call Center because it gave us more features than we could ever use at a cost of 25-to-30 percent less than other vendors. Equally important, we knew that Fonality would support us and stand by us throughout a long-term relationship.”

“We aren't a huge operation, but we did want our new phone system to give us a really professional presentation to the world. We need to answer phones and be responsive to customers, suppliers and partners. PBXtra allows us to do that and a lot more.”

“Being able to forward voicemail messages to email is an efficiency improvement for us. PBXtra lets us do our work anywhere, without being tied down to our main office, which is really important for a VC firm.”

“PBXtra Call Center Edition paid for itself in the first three months by eliminating the need for expensive consultants to set up and administer the system. Fonality does an awesome job of pre-configuring the system and the phones– all you have to do is plug everything in. I had the whole system up and running in less than one day.”

“HUD is spectacular! We use it from our CRM system — we simply click a contact's name to dial. It's a huge time saver for us. Dragging and dropping calls from HUD is a great feature, and since we use four or five types of phones, HUD makes transferring calls from any phone very simple.”

“HUD is awesome. We have control over who can see who, call who and record who. It is one of the best things about the system. Users have easy access to forwarding calls, accessing voicemail and more.”

“We are extremely impressed and thankful for the immediate attention the Fonality tech support staff has provided during and after business hours. Your service has been nothing but top notch and we are ecstatic that we found you guys and are using your system.”

“Fonality support did a stand up job assisting us throughout the installation/upgrade.”

“With PBXtra, we spend less time worrying about our phone system and more time actually responding to customers.”