HUD Rocks
More Features for Less Money
Fonality PBXtra on its own has the power to transform the way you do business and give you a competitive edge over your competition. Add the rich features of HUD, and you have an all-powerful business communication solution that can take your organization to the next level and beyond.
Improve Productivity
- Click-to-Call
- Initiate a call with just one click.
- Drag-And-Drop Call Control
- Use your mouse to make, transfer, or put a call on hold.
- Enterprise Chat
- Sometimes chat is the most efficient, non-obtrusive means of intra-office communication.
- Outlook Integration
- Know who’s calling and screen unknown callers.
Agent Features
- Call Status
- Know when coworkers are available, on the phone, or away from their desks.
- Call Parking
- Operators can drag a call to parking, and leave the agent a note about the caller.
- Call Recording
- Record calls with a click.
- Call Monitor/Barge
- Train and mentor employees with call monitor and barge features.
- CRM Integration
- Know who’s calling and what the deal size is before you pick up the phone.
