Compare to Competition

Fonality PBXtra packages start at only $295 for unlimited users and extensions. With no additional set-up or installation costs, even the smallest business can afford an enterprise-class phone system.

Compare PBXtra to our competition by selecting a competitor in the drop down below.

Fonality vs. Digium
Fonality PBXtra Alcatel-Lucent OmniPCX Office AltiGen AltiServ SmallOffice Avaya IP Office (Small Office Edition) Cisco Unified Communication Manager Express Digium Asterisk Business Edition Mitel SX-200 ICP CX/Cxi Mitel (Inter-Tel) 3000 Mitel (Inter-Tel) 5000 Nortel BCM50 Nortel BCM200 Shoretel (Small Business) ShoreTel (Enterprise) Switchvox SMB Switchvox SOHO
Price Starts at $295 w/
Unlimited Users
$250 - $450 per User Starts at $4,995 Starts at $1,813 $750 to $2,800 per User; Unity Express Starts at $1,795 Starts at $995 $350 - $400 per User $385 per User (on average) $10,765 $350 per User $615 - $800 per User (w/ VoIP) $500 - $650 per User $500 - $650 per User $350 - $550 per User $250 - $450 per User
Software (Key Features)
Call Processing Features
Auto-Attendant Unlimited Paid Option Included Paid Option Paid Option Included Included Paid Option Included Included Included Included Included Included Included
Unlimited Voicemail Unlimited Paid Option Not Available Paid Option Paid Option Unlimited Not Available Paid Option Not Available Not Available Not Available Not Available Not Available Unlimited Unlimited
Voicemail-to-Email Included Paid Option Included Paid Option Paid Option Included Paid Option Not Available Paid Option Paid Option Paid Option Included Included Included Included
Unlimited Conference Bridge Participants Unlimited Not Available Not Available Not Available Not Available Unlimited Not Available Paid Option Not Available Not Available Not Available Not Available Not Available Unlimited Unlimited
IVR Capabilities Included Not Available Paid Option Paid Option Paid Option Included Paid Option Not Available Paid Option Not Available Paid Option Paid Option Paid Option Included Included
Call Center Agents & Supervisors Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option Not Available Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option
Unlimited Call Center Queues Paid Option Paid Option Paid Option Unlimited Unlimited Unlimited Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option Paid Option Unlimited Unlimited
Branch Office Support Paid Option Paid Option Paid Option Paid Option Included Paid Option Paid Option Not Available Included Paid Option Paid Option Included Included Included Included
Zero Configuration Teleworkers Included Not Available Not Available Paid Option Not Available Not Available Paid Option Not Available Not Available Paid Option Paid Option Not Available Not Available Not Available Not Available
Single, Web-Based Admin Interface Included Included Not Available Not Available Not Available Not Available Not Available Not Available Paid Option Not Available Not Available Not Available Not Available Included Included
VoIP (SIP) Service Providers Included Included Not Available Paid Option Included Included Included Not Available Not Available Not Available Not Available Included Included Included Included
Desktop Applications Paid Option Paid Option Paid Option Included Paid Option Not Available Paid Option Not Available Paid Option Paid Option Paid Option Included Included Paid Option Paid Option
Manage Calls from Desktop Included Included Not Available Included Paid Option Not Available Paid Option Not Available Not Available Paid Option Paid Option Included Included Included Included
Outlook Integration Included Included Included Included Included Not Available Included Not Available Included Paid Option Paid Option Included Included Included Included
CRM Integration Included Included Paid Option Included Paid Option Not Available Paid Option Not Available Not Available Paid Option Paid Option Included Included Included Included
Integrated, Private Instant Messaging Included Not Available Not Available Not Available Not Available Not Available Paid Option Not Available Paid Option Not Available Not Available Paid Option Paid Option Included Included
Presence (Status) of Employees Included Not Available Not Available Paid Option Paid Option Not Available Paid Option Not Available Included Not Available Not Available Paid Option Paid Option Included Included
Hardware (Servers, Phones)
Standards-Based PC Server Included Not Available Included Not Available Not Available Software-Only Not Available Not Available Not Available Not Available Not Available Not Available Not Available Included Included
Standards-Based PC Upgrades Included Not Available Included Not Available Not Available Software-Only Not Available Not Available Not Available Not Available Not Available Not Available Not Available Included Included
Fully Redundant System Option Paid Option Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Not Available Paid Option Included Paid Option Paid Option
Support for Non-Proprietary IP Phones Included Not Available Not Available Not Available Not Available Included Not Available Not Available Not Available Not Available Not Available Not Available Not Available Included Included
Services
Managed, Hosted Benefits Free & Automatic Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party
Installation Requirements Simple, Self-Install Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party
Technical Support Directly from Fonality, 24/7 Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party Requires Third-Party